Last Update Date: July 01, 2025
Walden Dental NY, located at 57 Main St, Walden, NY 12586, USA, is committed to protecting your privacy and safeguarding your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and New York State privacy laws, including the Internet Security and Privacy Act.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.waldendentalny.com, or engage with our dental services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, Address, Phone Number, Email Address, Date of Birth, and payment details provided through contact forms, appointment requests, or patient registration.
- Protected Health Information (PHI): Medical and dental history, treatment plans, diagnoses, insurance details, and other health-related data collected during visits or communications, in compliance with HIPAA.
- Non-Personal Information: IP address, browser type, device information, and website usage data collected automatically via cookies or analytics tools (e.g., Google Analytics) to improve user experience.
2. How We Use Your Information
We use your information for the following purposes:
- Treatment: To provide dental care, schedule appointments, and communicate treatment plans or reminders.
- Payment: To process payments, verify insurance coverage, or coordinate with insurers.
- Health Care Operations: For quality assurance, staff training, and practice management (e.g., reviewing dentist performance).
- Marketing: Send appointment reminders, newsletters, or promotional materials about our services, only with your explicit consent.
- Legal Obligations: To comply with court orders, subpoenas, or investigations by the New York State Office of Professional Discipline.
- Website Improvement: To analyze website usage and enhance content or functionality.
3. How We Share Your Information
We may share your information as follows:
- With Your Consent: For referrals to specialists, secondary care (e.g., hospitals), or marketing communications.
- Treatment Providers: With dental labs or specialists involved in your care, on a need-to-know basis.
- Insurance Providers: Insurers need to process claims or verify coverage.
- Marketing Services: With third-party marketing providers for sending newsletters or promotions, only with your consent and under strict confidentiality agreements.
- Third-Party Services: For cloud-based data storage, work with analytics providers (e.g., Google Analytics) or IT vendors, subject to HIPAA-compliant agreements.
- Legal Requirements: When required by law, such as for public health reporting or in response to court orders.
We do not sell your personal information. For California residents, you may opt out of data sharing, which is considered a “sale” under the CCPA, by emailing [Insert Privacy Email].
4. Data Storage and Security
Your data may be stored securely in cloud-based dental software within the United States. We implement technical, administrative, and physical safeguards, including encryption, access controls, and staff training, to protect against unauthorized access. However, no system is entirely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain patient records for a minimum of 10 years, as required by New York State law, or longer for complex cases. Non-health data (e.g., contact form submissions) is retained for 2 years after last use. You may request details of our retention policy by contacting us.
6. Your Rights
Under HIPAA and New York State law, you have the right to:
- Access or request a copy of your PHI.
- Request corrections to inaccurate PHI.
- Request restrictions on how we use or share your PHI.
- Obtain an accounting of disclosures of your PHI.
- If you believe your privacy rights have been violated, you can file a complaint with us or the U.S. Department of Health and Human Services, Office for Civil Rights.
For California residents, additional rights under the CCPA may apply, such as opting out of data sales.
7. Cookies and Analytics
Our website uses Cookies and Google Analytics to collect non-personal data (e.g., IP addresses, browsing behavior). You may disable cookies in your browser settings, but this may affect website functionality. For Google’s Privacy Policy, visit https://policies.google.com/privacy.
8. Children’s Privacy
We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have such data, please get in touch with us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or practice. Updates will be posted on this page with a revised effective date. Please review periodically.
10. Contact Us
For questions, requests, or complaints about this Privacy Policy, contact:
Walden Dental NY
57 Main St, Walden, NY 12586, USA
Email: [email protected]
Phone: 845-713-4822
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.